A Retail chatbot is a fully automated software that has a conversation with your users to capture and qualify leads in your digital marketing campaigns.
Chatbots are becoming more popular in the retail industry and can provide 24/7 customer service, advertise flash sales, answer basic questions, and engage with customers through social media. With so many retail chatbot examples out there it can be overwhelming to choose the right one. We have put together the best AI retail chatbots to use.
AlphaChat is a no-code chatbot platform for retail companies, allowing them to build Natural Language Understanding chatbots. The platform also offers advanced features such as authentication, SSO, APIs, agent co-pilot mode and intelligent routing and chatbot templates for retail and ecommerce industry.
Top Features:
What’s special about this tool: Standard Package offers everything from building your own AI. insights into customer conversations (topics discussed, customer satisfaction) and statistics on AI value performance. Enables to train the NLU chatbot in one language and have it automatically chat in any language. SLAs and AlphaOS with DIY custom code writing available for enterprise accounts. This makes it one of the best retail chatbot examples.
Pricing: 10-day free trial. Paid plans from €399/month.
Drift is a retail chatbot builder that helps companies capture leads from your website and convert them to paying customers.
Top Features:
What’s special about this tool: Drift is focused on conversational sales and marketing through automation, chat and video chat, which makes it perfect for building retail chatbots.
Pricing: Price available on request.
Ada is a chatbot platform for customer service and marketing automation and with a no code solution.
Top Features:
What’s special about this tool: Ada enables different service levels for people when routing from the bot to the agents based on customer profile.
Pricing: Paid plans price available on request.
ManyChat is one of the top chatbot companies building chatbots for Facebook Messenger and SMS. The product is geared towards driving sales, getting more leads and engaging with customers.
Top Features:
What’s special about this tool: Manychat is one of chatbot software companies with a large community and specializes in sales and marketing chatbots in Facebook.
Pricing: Free up to 1,000 contacts. Paid plans starting from $10/month.
Imperson is one of the best chatbot tools for building retail chatbots that understand natural language for marketing and customer support.
Top Features:
What’s special about this tool: Imperson provides online retailers a chatbot solution for quicker response times and increased sales.
Pricing: Paid plans price available on request.
Chatbot.com is a platform for building conversational retail chatbots without coding and connecting them to live chat.
Top Features:
What’s special about this tool: Chatbot.com enables building chatbots for various use cases for example in retail and connecting them with live agents.
Pricing: Free 14-day trial available. Paid plans starting from $50/month.
Smartloop is one of retail chatbot examples where companies can build lead generation and sales chatbots in Facebook Messenger that also connects with their live chat tool.
Top Features:
What’s special about this tool: Smartloop connects with Facebook and provides their own live chat for cases that need to be escalated to human agents.
Pricing: Free (up to 100 subscribers), paid plans starting from $10/month.
8. Xenioo
Xenioo is an omnichannel chatbot platform for building natural language understanding chatbots.
Top Features:
What’s special about this tool: Xenioo allows you to train and build your chatbot with a drag and drop interface.
Pricing: Free up to 500 messages per month. Paid plans from €29/month.
Itsalive provides a product for building Facebook Messenger chatbots.
Top Features:
What’s special about this tool: Itsalive is focused on Facebook Messenger bots with a variety of tools for customer service automation and marketing.
Pricing: Free up to 1,000 messages per month. Paid plans from $19/month.
Octane.ai is one of the best chatbot tools for chat automation and conversion enhancement platform aimed for retail companies.
Top Features:
What’s special about this tool: Octane.ai is focused on retail companies looking to increase their growth through conversion tools like shop quiz, opt-ins and messaging automation.
Pricing: 14-day free trial. Paid plans from $29/month.
11. Botscrew
Botscrew provides an enterprise focused chatbot platform and offers custom development work on building chatbots.
Top Features:
What’s special about this tool: Botscrew offers custom chatbot development on top of its own chatbot platform which can be useful for companies looking for a partner in the chatbot development journey.
Pricing: Paid plans price available on request.
